Privacy Policy
As customers interact with our website, we consider it our responsibility to protect their privacy. Our website collects customers' personal information, like name, address, telephone number, email, etc. When the customer visits our online store, we collect the computer's internet protocol (IP) address, which helps us know what operating system and browser the customer uses. The information we collected is the most relevant and authentic. Therefore, we highly value the private data our customers give us.
We first take the customers' consent to complete a transaction, place an order, and verify the debit/credit card or other preferred payment method. After that, arrange for a delivery or return of a product. However, sometimes, the information we collect is just for marketing purposes. In that case, we also take the customer's consent. If the customer, for any reason, wants to withdraw his consent, then they can contact us through the email address. We welcome all comments and suggestions related to our products and services.
Data collection:
The data we collect about you includes your name, company name, telephone number, email address, and any postal addresses you provide. We also collect fax numbers, delivery addresses, payment details, bank account details, and debit or credit card details. We will also inform you about the tentative delivery date of your product's order. All this information will be taken from you when you purchase with us or contact us through the Contact Us page. We are an authentic, licensed, registered online store with a proper legal status.
What we do with customers data:
The information we collect through customers is to know their needs and preferences. We can use the information to improve our products and service quality. By visiting the website, one can sign up for the newsletter and subscribe to get special offers, discounts, free giveaways, and once-in-a-lifetime deals. We can send them promotional emails about our new products, sculptures, figurines, etc. We can also contact you through email, phone, fax, or mail for market research purposes. In this manner, we can customize the website according to your interests and preferences.
Order details and customer account:
All the order details are stored in the valid customer account. Your account has a username and password; all past and future order details are stored. When the customer signs in, they can access the data anytime. The customer is responsible for their username and password unless we have been found guilty of leaking the user's private information.
Security of customers personal data:
Our website uses the latest security protocols. The data is stored with sophisticated, secure servers with efficient passwords and firewall protection. It is recommended that customers should refrain from providing any debit/credit card information on encrypted or inaccurate electronic communications as a customer. We always take reasonable precautions to protect the customer's information and data. Using SSL technology, we encrypt all electronic transactions you do with us. However, as a customer, you should protect your username and password as data transmission over the internet is quite insecure.
Accessing our website through a mobile device:
When you visit our website through a mobile device, we will collect the data related to your location and mobile device. It also collects a unique identifier for your device. We can customize our services, all types of content, and marketing for your location through the information we gather from a mobile device. The information we collect also helps us provide better customer support. It will make our services more efficient for new and existing customers.
Purchases made by customers and payment processors:
Sometimes, customers pay through third-party services like Stripe, Apple Pay, PayPal, Perfect Money, Amazon Pay, or other third-party payment services. The information this third party collects regarding your payment processing must be available. You are responsible as the customer to read the third-party privacy policy before submitting any information.
Link-related third-party websites:
Tapetum India Solar can contain links to third-party websites. However, their privacy policy might differ, so the submitted data to those sites is not subject to our privacy policy. When you visit any third-party website, you must read their privacy policy. We may also use third parties and might collect your information as well. For instance, we can use the services of third parties by delivering products to you, collecting payments, analyzing data, and providing us with marketing or customer service assistance.
Uses, sharing, and disclosure of information:
Without the customer's consent, we will not disclose your name, email address, and other information to third parties. We will process your information in certain ways only to provide you with the needed services. Secondly, we will only use your information when you consent in special circumstances. Third, we can use the information only for the legitimate interest that benefits customers.
Customer Rights:
It is the right of a customer to manage, change, limit, or delete personal information. They can do this by contacting us or through their account settings. However, if the customer visits their account settings, they can correct, change, or modify some information. In some circumstances, as a customer, you have the right to limit or restrict how we process your personal information.
Changes in the privacy policy:
As an online store, we can occasionally make any changes or modifications. If we make any changes, we will update it promptly. It will be posted on this page. The changes or amendments will be notified to you by email. As a customer and user of a website, it is your responsibility to check this page frequently.